Get your financial house in order, learn how to better manage your money, and invest for your future. Banking Megathread: FDIC, NCUA, and your cash.Private communication is not safe on Reddit. Scam alert: Ignore any private messages or chat requests.If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.Īs a matter of policy, BBB does not endorse any product, service or business. BBB Business Profiles are subject to change at any time. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. The employees here are incompetent and unhelpful.īBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. I am risking losing my job over the time I miss due to a legitimate medical disability. Once again the paperwork was never faxed over to my providers office. I called and asked to have it faxed over immediately to my providers office so it could be completed in a timely manner. They sent paperwork for a FMLA continuous leave, following my claim denial. My short term disability claim was denied and it was at the hands of the negligent, incompetent employees at New York Life Insurance Company. I had tried speaking to a customer advocate team member but no body was willing to help answer any of my questions. My claim manager not in the office the multiple times I called and left messages. Immediately following the denial I reached out several more times. I never received any phone calls back regarding my short term disability claim. I even had a customer solutions advocate send them an urgent email saying I needed them to return my call. Once again I reached out to my Claim manager to find out what was needed. I, then received a notice in the mail that some information was missing regarding the paperwork my provider sent over. I had called after that multiple times to check the status of my claim and left various voicemails with my claim manager *******, who never returned my phone calls. Finally after calling for the 5th time and my providers office never receiving anything, the woman I spoke to said they never faxed anything over during the times I had called and asked, so this time they finally sent it right away as I was adamant about my provider receiving the paperwork in a timely manner. I had contacted them several times during my leave to have the paperwork faxed to my providers office. I have had continuous problems with this company regarding my short term disability and FMLA paperwork. I would give this company a zero if it was possible.
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